For new evaluators, the word “report” may sound like a difficult and laborious task. But this is a mistake!

What we need to clarify is that post-evaluation reports are simple to do and can be made even easier when we follow some tips, such as:

Read more

The work of a Hidden Customer, also known as Mystery Shopper, is very valuable and extremely important. Large companies from all sectors need to know the level of excellence of their services, clarify which points in their service process need to be evaluated and whether they are being carried out effectively, within company standards. Read more