{"id":15417,"date":"2017-04-22T21:00:27","date_gmt":"2017-04-22T21:00:27","guid":{"rendered":"https:\/\/www.bareinternational.com.br\/case-studies\/hospitality-integrity-audit-2\/"},"modified":"2022-11-18T21:24:53","modified_gmt":"2022-11-18T21:24:53","slug":"hospitality-integrity-audit","status":"publish","type":"page","link":"https:\/\/www.bareinternational.com.br\/en\/case-studies\/hospitality-integrity-audit\/","title":{"rendered":"Case Study: Hospitality Integrity Audit"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-av_section-904bb5ee42ac57043a00f017a7dcda7f main_color avia-section-large avia-no-border-styling  avia-builder-el-0  el_before_av_layout_row  avia-builder-el-first  clservices avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-15417'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-b18ec1635791c30194c2fc90ea77ba9c\">\n.flex_column.av-av_one_half-b18ec1635791c30194c2fc90ea77ba9c{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-b18ec1635791c30194c2fc90ea77ba9c av_one_half  avia-builder-el-1  el_before_av_one_fourth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-8ffdb395555f7b7f4d547ae867d43c5c\">\n#top .av-special-heading.av-av_heading-8ffdb395555f7b7f4d547ae867d43c5c{\npadding-bottom:0;\nfont-size:50px;\n}\nbody .av-special-heading.av-av_heading-8ffdb395555f7b7f4d547ae867d43c5c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-av_heading-8ffdb395555f7b7f4d547ae867d43c5c .av-special-heading-tag{\nfont-size:50px;\n}\n.av-special-heading.av-av_heading-8ffdb395555f7b7f4d547ae867d43c5c .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-av_heading-8ffdb395555f7b7f4d547ae867d43c5c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-av_heading-8ffdb395555f7b7f4d547ae867d43c5c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-8ffdb395555f7b7f4d547ae867d43c5c av-special-heading-h1 blockquote modern-quote  avia-builder-el-2  el_before_av_textblock  avia-builder-el-first  av-thin-font av-inherit-size'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Case Study <strong>Hospitality Integrity Audit.<\/strong><\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-av_textblock-35972167d9f102c5ddaec0c531c98b9e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Results of the Integrity Assessments were used to control resources and lower risk of future revenue loss.<\/p>\n<p>Read the Case Study below, or download the PDF version to the right.<\/p>\n<\/div><\/section><br \/>\n<div  class='togglecontainer av-av_toggle_container-ae92349136806bb0fea451f1df9a21af  avia-builder-el-4  el_after_av_textblock  avia-builder-el-last ' >\n<section class='av_toggle_section av-av_toggle-4624e1afab32fc23f0ef956f231ca2d7'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  activeTitle av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"Client Challenge\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Client Challenge\" data-aria_expanded=\"Click to collapse: Client Challenge\">Client Challenge<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  active_tc av-title-above' style='display:block;' ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>An international hotel company had concerns about possible integrity issues in their hotel bars.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-36bfc688b330f10d2fef86dd656d417a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"Solution\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Solution\" data-aria_expanded=\"Click to collapse: Solution\">Solution<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>BARE International recommended checking the integrity in several areas in each hotel including the Bar, Spa, and Retail. Each area would be assessed based on the use of cash, time, and inventory. Evaluators were sent to each hotel four times, once per quarter, to conduct cash transactions, and provide feedback on employee procedures.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-1b7b5cb53d5beaf85725bc3ae3935aae'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"BARE Added Value\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: BARE Added Value\" data-aria_expanded=\"Click to collapse: BARE Added Value\">BARE Added Value<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>BARE selected, trained, and supervised the field force to conduct the Integrity Assessments. In addition, BARE analyzed the data collected, monitored improvements, and made further recommendations based on findings.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-d63d67fa1c94cd5aa6acc6d27e1b9a9b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"Results\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Results\" data-aria_expanded=\"Click to collapse: Results\">Results<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The hotels did, in fact, have an integrity issue, but not in the Bars as suspected. Bar scores were even slightly higher than the Overall scores. Overall scores were being lowered by integrity issues found in both the Spa and Retail areas of the hotels. Despite a peak with higher scores in Q3, both Spa and Retail areas finished the year with low scores of 69% in integrity.<\/p>\n<p>Results of the Integrity Assessments were used to control resources and lower risk of future revenue loss.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14306 aligncenter\" src=\"https:\/\/www.bareinternational.us\/wp-content\/uploads\/2017\/04\/Hospitality-Case-Study-from-BARE.png\" alt=\"Hospitality Case Study from BARE\" width=\"399\" height=\"279\" srcset=\"https:\/\/www.bareinternational.com.br\/wp-content\/uploads\/sites\/5\/2017\/04\/Hospitality-Case-Study-from-BARE.png 399w, https:\/\/www.bareinternational.com.br\/wp-content\/uploads\/sites\/5\/2017\/04\/Hospitality-Case-Study-from-BARE-300x210.png 300w\" sizes=\"auto, (max-width: 399px) 100vw, 399px\" \/><\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_fourth-c3d8615be13bf63739bfe273bc14131a\">\n.flex_column.av-av_one_fourth-c3d8615be13bf63739bfe273bc14131a{\nborder-width:1px;\nborder-color:#e1e1e1;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:18px 18px 18px 18px;\n}\n<\/style>\n<div  class='flex_column av-av_one_fourth-c3d8615be13bf63739bfe273bc14131a av_one_fourth  avia-builder-el-5  el_after_av_one_half  el_before_av_one_fourth  flex_column_div avia-full-contain  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-eb88482cee1a4c7ac4f2c8aed7e19b97\">\n#top .av-special-heading.av-av_heading-eb88482cee1a4c7ac4f2c8aed7e19b97{\npadding-bottom:20px;\nfont-size:20px;\n}\nbody .av-special-heading.av-av_heading-eb88482cee1a4c7ac4f2c8aed7e19b97 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-av_heading-eb88482cee1a4c7ac4f2c8aed7e19b97 .av-special-heading-tag{\nfont-size:20px;\n}\n.av-special-heading.av-av_heading-eb88482cee1a4c7ac4f2c8aed7e19b97 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-av_heading-eb88482cee1a4c7ac4f2c8aed7e19b97 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-av_heading-eb88482cee1a4c7ac4f2c8aed7e19b97 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-eb88482cee1a4c7ac4f2c8aed7e19b97 av-special-heading-h3 blockquote modern-quote  avia-builder-el-6  el_before_av_image  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Case Study: Hospitality Integrity Audit<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_image-c1cb1c52905addfcb662a01f8ca2ce36\">\n.avia-image-container.av-av_image-c1cb1c52905addfcb662a01f8ca2ce36 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-av_image-c1cb1c52905addfcb662a01f8ca2ce36 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-av_image-c1cb1c52905addfcb662a01f8ca2ce36 av-styling-no-styling avia-align-center  avia-builder-el-7  el_after_av_heading  el_before_av_hr '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-18084 avia-img-lazy-loading-not-18084 avia_image ' src=\"https:\/\/www.bareinternational.com.br\/wp-content\/uploads\/sites\/5\/2016\/05\/auditorias-de-integridade-hotelaria-hospede-misterioso-300x198.jpg\" alt='' title='auditorias-de-integridade-hotelaria-hospede-misterioso'  height=\"198\" width=\"300\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.bareinternational.com.br\/wp-content\/uploads\/sites\/5\/2016\/05\/auditorias-de-integridade-hotelaria-hospede-misterioso-300x198.jpg 300w, https:\/\/www.bareinternational.com.br\/wp-content\/uploads\/sites\/5\/2016\/05\/auditorias-de-integridade-hotelaria-hospede-misterioso-768x506.jpg 768w, https:\/\/www.bareinternational.com.br\/wp-content\/uploads\/sites\/5\/2016\/05\/auditorias-de-integridade-hotelaria-hospede-misterioso-1030x679.jpg 1030w, https:\/\/www.bareinternational.com.br\/wp-content\/uploads\/sites\/5\/2016\/05\/auditorias-de-integridade-hotelaria-hospede-misterioso.jpg 1500w, https:\/\/www.bareinternational.com.br\/wp-content\/uploads\/sites\/5\/2016\/05\/auditorias-de-integridade-hotelaria-hospede-misterioso-705x465.jpg 705w, https:\/\/www.bareinternational.com.br\/wp-content\/uploads\/sites\/5\/2016\/05\/auditorias-de-integridade-hotelaria-hospede-misterioso-450x297.jpg 450w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-ee2847e2e025ce3d30801259a03f9fd4\">\n#top .hr.hr-invisible.av-av_hr-ee2847e2e025ce3d30801259a03f9fd4{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-av_hr-ee2847e2e025ce3d30801259a03f9fd4 hr-invisible  avia-builder-el-8  el_after_av_image  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-av_textblock-35972167d9f102c5ddaec0c531c98b9e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/www.bareinternational.com.br\/wp-content\/uploads\/2017\/05\/Case-Study-Hospitality_Integrity.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">DOWNLOAD THE HOSPITALITY INTEGRITY AUDIT CASE STUDY (PDF)<\/a><\/p>\n<\/div><\/section><br \/>\n<div  class='hr av-av_hr-e5e3f7464cccd73fa04fafda8a8436bb hr-short  avia-builder-el-10  el_after_av_textblock  el_before_av_textblock  hr-center'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-av_textblock-35972167d9f102c5ddaec0c531c98b9e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/www.bareinternational.com.br\/en\/case-studies\/\">VIEW OTHER CASE STUDIES<\/a><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" 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avia-color-font-custom \" data-timer=\"3000\"><strong class=\"heading avia-animated-number-title\"><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"165\" data-start_from=\"0\">165<\/span><span class=\"avia-no-number\"> Countries<\/span><\/strong><div class=\"avia-animated-number-content\"><p>in the BARE network<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_cell_one_third-cd23fdc82ac140e61d64f63b27d15077\">\n.flex_cell.av-av_cell_one_third-cd23fdc82ac140e61d64f63b27d15077{\nvertical-align:middle;\nbackground-color:#ff9e1b;\n}\n.responsive #top #wrap_all .flex_cell.av-av_cell_one_third-cd23fdc82ac140e61d64f63b27d15077{\npadding:50px 50px 50px 50px !important;\n}\n<\/style>\n<div class='flex_cell av-av_cell_one_third-cd23fdc82ac140e61d64f63b27d15077 av-gridrow-cell av_one_third no_margin  avia-builder-el-21  el_after_av_cell_one_third  el_before_av_cell_one_third  content-align-middle avia-full-stretch'  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k2l153v7-6319338d4cf37b356c3ff4127f866d44\">\n.avia-animated-number.av-k2l153v7-6319338d4cf37b356c3ff4127f866d44 .avia-animated-number-icon.avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n#top .avia-animated-number.av-k2l153v7-6319338d4cf37b356c3ff4127f866d44 .avia-animated-number-title{\nfont-size:50px;\ncolor:#ffffff;\n}\n#top .avia-animated-number.av-k2l153v7-6319338d4cf37b356c3ff4127f866d44 .avia-animated-number-content{\nfont-size:22px;\ncolor:#444444;\n}\n<\/style>\n<div  class=\"avia-animated-number av-k2l153v7-6319338d4cf37b356c3ff4127f866d44 av-force-default-color avia_animate_when_visible  avia-builder-el-22  avia-builder-el-no-sibling  avia-color-font-custom \" data-timer=\"3000\"><strong class=\"heading avia-animated-number-title\"><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"13\" data-start_from=\"0\">13<\/span><span class=\"avia-no-number\"> Offices<\/span><\/strong><div class=\"avia-animated-number-content\"><p>around the world<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_cell_one_third-c703b13345664433a2acd0a08f527a49\">\n.flex_cell.av-av_cell_one_third-c703b13345664433a2acd0a08f527a49{\nvertical-align:middle;\nbackground-color:#7474c1;\n}\n.responsive #top #wrap_all .flex_cell.av-av_cell_one_third-c703b13345664433a2acd0a08f527a49{\npadding:50px 50px 50px 50px !important;\n}\n<\/style>\n<div class='flex_cell av-av_cell_one_third-c703b13345664433a2acd0a08f527a49 av-gridrow-cell av_one_third no_margin  avia-builder-el-23  el_after_av_cell_one_third  avia-builder-el-last  content-align-middle avia-full-stretch'  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lan0ey9w-cfb3e884e20ee4e8c6f320da88112f7a\">\n.avia-animated-number.av-lan0ey9w-cfb3e884e20ee4e8c6f320da88112f7a .avia-animated-number-icon.avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n#top .avia-animated-number.av-lan0ey9w-cfb3e884e20ee4e8c6f320da88112f7a .avia-animated-number-title{\nfont-size:50px;\ncolor:#ffffff;\n}\n#top .avia-animated-number.av-lan0ey9w-cfb3e884e20ee4e8c6f320da88112f7a .avia-animated-number-content{\nfont-size:22px;\ncolor:#444444;\n}\n<\/style>\n<div  class=\"avia-animated-number av-lan0ey9w-cfb3e884e20ee4e8c6f320da88112f7a av-force-default-color avia_animate_when_visible  avia-builder-el-24  avia-builder-el-no-sibling  avia-color-font-custom \" data-timer=\"3000\"><strong class=\"heading avia-animated-number-title\"><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"250\" data-start_from=\"0\">250<\/span><span class=\"avia-no-number\">,<\/span><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"000\" data-start_from=\"0\">000<\/span><span class=\"avia-no-number\">+Evaluations<\/span><\/strong><div class=\"avia-animated-number-content\"><p>completed worldwide each year<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":14160,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15417","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Case Study: Hospitality Integrity Audit - BARE International Brazil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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